Agent Edition

Key Features

Minimize costs of your of your Call Center operations with gloCOM. Now less agents can manage more work – quality work!
Minimize overloading chances of all your Agents. gloCOM is capable to manage huge amount of calls and distribute workload equaly.
Minimize idle states by optimizing workload. gloCOM gives you a way to control your agents states and keep them in the game.
Maximize quality of service your agents are able to provide. gloCOM gives the edge that agent needs to perform on a top level.
Maximize productivity of your entire staff thanks to a most complete set of features implemented in a most comprehensive way.
Maximize profit your Call Center generates without making significant investments or increasing a number of agents.
Organize connections in gloCOM interface, make calls with a single click, monitor other agents status and much more.
Organize data straight from gloCOM interface through CRM integration, notes and other relavant tools.
Organize work to the deatails including incoming calls, queues, agent tasks, brakes, etc. with gloCOM Agent and Supervisor.

gloCOM offers unmatched communication capabilities for your entire company. Our Office Edition provides core Unified Communications, while retaining the familiar office phone system usability.
gloCOM is offered in Office, Business and Call Center editions.
gloCOM is available for Windows, Mac, and Linux.