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| Unified Comms Mode |
| PBX Accounts |
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| Lines |
1 |
No Limit |
No Limit |
No Limit |
| SoftPhone |
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| Mobile phone number |
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| Office phone |
| Any phone |
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| Office Phone Control |
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| Answer a call |
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| Hangup / Reject the call |
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| Switch between calls |
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| Transfer a call |
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| Hold / Resume call |
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| Redial |
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| Click to dial |
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| Mute |
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| Speakerphone |
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| Unified Comms Features |
| File sharing |
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| Drag and Drop |
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| Unlimited IM Chat |
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| Department Group Messaging |
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| Presence |
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| MS Outlook |
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| MS Exchange |
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| Apple Address Book |
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| Google Contacts |
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| Switch Phone |
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| Browser Integration |
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| E-mail client Integration |
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| Optional CRM integration |
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| iTunes integration (OS X) |
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| IP Cameras Alarm/Survilance |
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| Personal Message |
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| Avatar |
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| Standard Comms Features |
| Voice Calling |
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| Video Calling |
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| Voicemail |
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| Faxing |
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| PBXware Directory |
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| Conferencing Features |
| Dynamic Conferencing |
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| Static Conferencing |
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| Standard Application Features |
| Notifications |
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| Multilingual support |
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| OSC – Online Self Care |
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| Color schemes |
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| Different view modes |
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| Quick Configuration |
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| Multi-Tenant compatible |
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| Automatic updates |
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| Platforms |
| Microsoft Windows |
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| Apple OS X |
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| Ubuntu Linux |
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| Call Centre Features |
| Queues |
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| Supervisor panel |
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| Real time Call Monitoring |
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| Agent status and efficency |
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| Wallboard facility |
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| Agent operations |
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